FAQs

Here is a list of most commonly asked Questions and Answers we have encountered. Please let us know if you feel another should be added. Just visit our Contact Us page to add your Topic.

  • My Clock strikes or Chimes just before the hour or just after the hour?

Adjustment instructions can be found in our downloads section within any of the Movement Manuals under irregular chiming shown as a minute hand adjustment. Remove the Minute hand and using tools carefully move the centre brass bush with the small square centre a small rotation left or right to correct the position the hand sits when replaced to the handshaft of the movement. This may need doing a couple of times untill the hand is in the suitable position when the clock strikes or chimes. This could also satisify your need to have the clock start chiming when exactly on the hour or finish chiming exactly on the hour.

  • My Clock runs too fast and gains time or runs slow and looses time.

Adjustment instructions can be found in our downloads section within any of the Movement Manuals under pendulum adjustment to correct speed. The pendulum nut under the pendulum when turned clockwise or left to right will raise the pendulum disk and shorten its length, making the clocks run faster thus gain time. Alternately turning the nut anti-clockwise or right to left will lengthen the pendulum slowing the time speed or loosing time. To adjust your clock, hold the pendulum stationary with one hand to avoid damaging the suspension spring and turn the regulating nut. One complete turn of the regulating nut will speed up or slow down your clock by about one half-minute in 24 hours. Seasonal temperature changes may also require you to make minor changes to the pendulum bob.